Privacy Policy
Effective Date: March 15, 2026
Mavos Inc. ("Mavos," "we," "our," or "us") operates an AI-powered interview practice platform designed to help users prepare for job interviews. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us as well as information generated through your use of the platform.
Information You Provide
When you create an account or use the platform, we may collect:
- Name
- Email address
- Phone number
- Resume or CV documents
- Job descriptions you submit for interview practice
- Profile information
- Account login information through Google authentication
Interview Data
When you participate in an AI interview through our platform, we collect:
- Interview transcripts
- AI-generated interview feedback
- Interview performance scores and analytics
We do not store audio or video recordings of interviews.
Usage Data
We may collect certain technical and usage data, including:
- IP address
- Device type
- Browser type
- Platform interaction metrics
- Application performance and diagnostic data
This information helps us operate, maintain, and improve our services.
2. How We Use Your Information
We use the information we collect to:
- Provide and operate the interview practice platform
- Generate AI-powered interview feedback
- Analyze interview performance and provide improvement insights
- Manage your account and user profile
- Process payments through third-party payment providers
- Improve platform functionality and user experience
- Detect and prevent fraud, abuse, or security issues
- Communicate with you about service updates or support requests
We do not sell your personal information.
3. AI Processing and Third-Party Services
To provide AI-powered interview functionality, certain user data may be processed by trusted third-party service providers.
These may include providers such as:
- OpenAI
- LiveKit
- LiveAvatar
These services may process information such as:
- Interview transcripts
- Job descriptions
- Resume content
- Interview prompts
This processing is used solely to provide interview simulation and feedback functionality.
We require our service providers to handle user data in accordance with applicable privacy and security standards.
4. Payment Processing
Payments for our services are processed by third-party payment processors. We do not store or have direct access to your payment card details.
Your payment information is handled directly by the payment processor and governed by their privacy policy.
5. Data Storage and Retention
We retain user data for as long as your account remains active or as needed to provide the services.
Examples include:
- Resumes and uploaded documents
- Interview transcripts
- AI-generated feedback
- Interview performance statistics
If you delete your account, we will delete or anonymize associated personal data within a reasonable timeframe.
You may request deletion of your account and associated data by contacting:
6. Data Sharing and Disclosure
We may share information in the following limited circumstances:
Service Providers
We may share data with third-party providers that help us operate our services, such as:
- AI infrastructure providers
- Cloud hosting providers
- Payment processors
- Analytics services
Legal Requirements
We may disclose information if required to:
- Comply with applicable laws
- Respond to lawful requests from government authorities
- Protect the rights, safety, or property of Mavos or its users
We do not sell personal data to third parties.
7. Security
We implement reasonable administrative, technical, and organizational safeguards to protect user information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are intended for individuals preparing for professional or academic interviews.
Users under the age of 18 should only use the platform with parental or guardian permission.
We do not knowingly collect personal information from children under 13 years of age in compliance with the Children's Online Privacy Protection Act (COPPA). If we become aware that personal information from a child under 13 has been collected, we will take steps to delete such information.
9. International Users
Mavos Inc. is based in the United States and operates under U.S. law. By using our services, you understand that your information may be processed and stored in the United States.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
If we make material changes, we will update the "Effective Date" at the top of this policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, you may contact us at:
Mavos Inc.
Email: [email protected]